# Onsai

> Agentic AI for the hospitality industry — voice agents, messaging automation, and revenue optimization.

Onsai builds autonomous AI solutions for hotels and serviced apartments. The platform handles guest calls, validates bookings, checks commissions, and automates messaging — in 25+ languages, 24/7.

## Company

- **Founded:** 2024, Leipzig, Germany
- **Website:** https://onsai.io
- **Contact:** mail@onsai.io | +49 30 585 847 990
- **Address:** Onsai GmbH, c/o Greenlander's Friends, Petersstraße 22 / Sporergäßchen 2, 04109 Leipzig, Germany

## Founders

- Jochen Emig — CEO & CTO
- Christian Müller — CPO
- Ralf Bonin — COO
- Tobias Köhler — CCO

## Products

### Voice Agent
AI-powered phone handling for hotels. Answers calls autonomously in 25+ languages, handles bookings, transfers to staff when needed, and integrates with PMS systems.
URL: https://onsai.io/solutions/voice-agent

### Messaging Agent
Omnichannel guest messaging across chat, WhatsApp, and email. Handles inquiries instantly with multilingual support and smart handover to human agents.
URL: https://onsai.io/solutions/messaging-agent

### Commission Check
Automated OTA commission verification. Matches invoices against contract terms, detects billing errors, and helps hotels recover revenue.
URL: https://onsai.io/solutions/commission-check

### Reservation Check
Booking validation and error detection. Automatically validates reservations across PMS systems, catches data inconsistencies before they impact guests.
URL: https://onsai.io/solutions/reservation-check

## Integrations

Onsai integrates with leading hospitality technology platforms including:
- PMS: Apaleo, Mews, Opera Cloud
- Channel Managers: HotelNetSolutions
- Revenue: HotelPartner
- Guest Experience: LikeMagic

## Awards & Recognition

- **Nest des Flamingos 2024** — Most innovative product at SO!APART (serviced apartment industry)
- **IHA Start-up Award 2025** — German Hotel Association's top hospitality tech start-up
- **Travel Start-up Night 2025** — Awarded by Travel Industry Club e.V. and VIR

## Resources

- Academy: https://onsai.io/resources/academy — AI strategy modules for hospitality professionals
- Podcast: https://onsai.io/resources/podcast — "Stay Efficient" podcast on AI in hospitality
- Whitepapers: https://onsai.io/resources/whitepapers — In-depth guides on AI adoption
- Newsletter: https://onsai.io/resources/newsletter — Monthly AI & hospitality insights
- Press: https://onsai.io/resources/press — Media coverage and interviews
- Blog: https://onsai.io/insights — News, awards, and expert insights

## Pages

- [Home](https://onsai.io): Agentic AI for the hospitality industry — overview and demo.
- [Solutions](https://onsai.io/solutions): All Onsai AI agents and tools for hotels.
- [Voice Agent](https://onsai.io/solutions/voice-agent): AI phone agent that answers calls in 25+ languages.
- [Messaging Agent](https://onsai.io/solutions/messaging-agent): Omnichannel guest messaging across chat, WhatsApp, and email.
- [Email Agent](https://onsai.io/solutions/email-agent): Automated guest email handling integrated with Microsoft 365 and Gmail.
- [Commission Check](https://onsai.io/solutions/commission-check): Automated OTA commission verification and recovery.
- [Reservation Check](https://onsai.io/solutions/reservation-check): Booking validation and error detection across PMS systems.
- [Success Stories](https://onsai.io/success-stories): Case studies from hotels using Onsai.
- [About](https://onsai.io/about): Company story, mission, and team.
- [Careers](https://onsai.io/about/careers): Open roles at Onsai.
- [Demo](https://onsai.io/demo): Book a personalized product demo.
- [Contact](https://onsai.io/contact): Get in touch with the Onsai team.
- [Blog / Insights](https://onsai.io/insights): News, awards, and expert insights.
- [Academy](https://onsai.io/resources/academy): AI strategy modules for hospitality professionals.
- [Podcast](https://onsai.io/resources/podcast): "Stay Efficient" podcast on AI in hospitality.
- [Whitepapers](https://onsai.io/resources/whitepapers): In-depth guides on AI adoption.
- [Newsletter](https://onsai.io/resources/newsletter): Monthly AI & hospitality insights.
- [Press](https://onsai.io/resources/press): Media coverage and interviews.
- [Compare](https://onsai.io/vergleich): Onsai vs other hospitality AI platforms.

## Optional

- [Privacy Policy](https://onsai.io/privacy-policy)
- [Terms of Use](https://onsai.io/terms-of-use)
- [Impressum](https://onsai.io/impressum)

## Languages

The website is available in English (default) and German (/de/ prefix).